Shipping and Delivery Policy 

At Fairyfit, operated by Nexgeneration Enterprises, we aim to deliver your orders reliably and efficiently.

“We,” “us,” and “our” mentioned in this policy indicate Nexgeneration Enterprises, while “you,” “your,” and “user” mean our customers. Placing an order implies that you acknowledge and accept this policy.

Shipping Availability

We currently offer domestic shipping within India and service all eligible PIN codes. International delivery is not available at this time.

Order Processing

Orders are handled within 1–2 working days after confirmation, excluding weekends and official holidays. An email with complete order details will be sent once processing is done.

Delivery Timelines

Expected delivery is between 3 to 8 business days after dispatch. Delays may occur due to local conditions or unforeseen factors.

Unsuccessful Delivery Attempts

If an order cannot be delivered due to an incorrect address, customer unavailability, or refusal, it will return to our warehouse facility. Customers can request re-dispatch by contacting our support team.

Damaged or Lost Items

If your package arrives damaged or something is missing, inform us within 48 hours of receipt. Kindly include images to support your claim. We will verify with our logistics partner and arrange a refund or replacement accordingly.

Customer Support

If you need help regarding your delivery, reach out to us at:
nexgenenterprisesauthorize@gmail.com