FAQ
How can I place an order?
Simply browse your favorite items, add them to the cart, and complete the easy checkout steps to place your order quickly and securely online.
What are the available payment methods?
We support online payments via UPI, net banking, and digital wallets for a smooth, secure, and convenient shopping experience every time.
Can I change my order after it’s placed?
Changes can be made shortly after ordering. Once the order is processed, updates aren't allowed. Please contact our support team quickly.
Will I get confirmation after placing the order?
Yes, you’ll receive a confirmation email right after placing your order, featuring your purchase summary and essential details for reviewing anytime.
How long does delivery take?
Orders typically arrive within 3–8 business days after dispatch. Delivery time depends on your location and may vary during high-volume periods.
When will my order be shipped?
All orders are processed within 1–2 business days. Once dispatched, you’ll receive a shipping confirmation with full order details via your email.
Can I change my shipping address after ordering?
You can edit the address before the order is processed. Once it moves into shipping, changes aren’t possible, so double-check before ordering.
What if my delivery is delayed?
If your order hasn’t arrived within the expected window, contact our customer support team for immediate help and updates on your order status.
When is a product eligible for return?
Returns are accepted only if the product is unused, unwashed, and has all original tags. Worn or damaged items won’t be eligible for return approval.
How do I return a product I ordered?
Visit the Returns page, select the item to return, and follow the simple steps to schedule a pickup directly from your address at your convenience.
Will I be notified once the return is approved?
Yes, we will inform you via email once your return is reviewed and approved. The message will include next steps to help you proceed smoothly.
When will I get my refund?
Once your returned item passes a quality check, refunds are processed within 5–7 business days to your original payment method used at checkout.